Terms and Conditions
Last update : June 12, 2024
These terms and conditions apply to purchases made on the website sylvainmartin.art, owned by Sylvain Martin, contemporary visual artist.
1. Products
The products offered include original artworks and printed reproductions (posters, postcards, and printed objects) created by Sylvain Martin. Each product page includes a description, image, and price in Canadian dollars (CAD), taxes included.
2. Orders
Orders are placed online via the WooCommerce platform. A confirmation email is sent once payment is completed. Sylvain Martin reserves the right to cancel any order in the event of stock errors, pricing mistakes, or payment issues.
3. Prices and Payment
Prices are in CAD and may be updated at any time without notice. Payments are made securely by credit card or bank transfer. Payment data is not stored by the site.
4. Shipping
Orders are typically shipped within 7 business days of purchase. A tracking number will be sent by email once the package is shipped. Shipping fees are shown at checkout.
5. Right of Withdrawal
You may return an item within 15 business days of receiving it, for any reason. Returned items must be in their original condition and packaging. Return shipping costs are at the customer’s expense.
6. Refunds
If a return is approved, a full refund will be issued within 2 business days of receiving the returned item.
If the item is returned damaged, a refund may be refused. A video or photographic proof will be requested.
7. Liability
Sylvain Martin is not responsible for delivery delays or damage caused during transport. Each product is carefully packaged to minimize risk.
8. Intellectual Property
All images, artworks, and content on this website are the exclusive property of Sylvain Martin. Unauthorized reproduction or use is strictly prohibited.
9. Applicable Law
These terms are governed by the laws of Canada. In the event of a dispute, both parties will seek an amicable resolution before legal proceedings.